How long we keep your information for 
We are legally required to hold some types of information to fulfil our statutory obligations (for example when you place an order). We will hold your data on our systems for as long as necessary to complete your request or as long as is set out in any contract you hold with us.

 

Access to your information

We will not disclose your information to third parties with the exception of Third Party Service Providers working on our behalf. Our third party service providers include mailing houses and couriers who handle distribution on our behalf, and cloud based applications including Microsoft365 and accountancy packages. However, when we use third party service providers, we only disclose the personal information that is necessary to deliver the service and they do not to use it for their own direct marketing purposes.

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We will not release your information to third parties beyond our Third Party Service Provider network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so to comply with any legal obligation or regulatory requirements, or for the prevention and detection of fraud or crime.

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Security 
When you provide us with personal information via the internet (for example name, address, email address), this can never be guaranteed to be 100% secure. We do our best to protect your personal data, but we cannot guarantee security of your information when transmitted to us via the internet, and you do so at your own risk.

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We do not accept any responsibility for any harm or damage incurred as a result of you sending personal information to us over the internet or if we send such information the same way at your request. 

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Once we are receipt of your information, we implement strict procedures and security processes to try to prevent unauthorised access. 

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Your Options

You can opt-in or opt-out of receiving information from us at any time. If you do not wish to receive direct marketing communications from us about our products and services, you can select your preferences by ticking as appropriate, the relevant boxes on the form on which you submit your information. 

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We will not contact you for marketing purposes by email unless you have given your prior consent.

 

You can change your marketing preferences at any time by contacting us by email: 
inspiration@soarvalleypress.co.uk or write to: Soar Valley Press Ltd, Unit 17 Park Farm, Billesdon, Leicester LE7 9FN.

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Accuracy of your information

The accuracy of your information is important to us. If you believe that any of the information we hold about you is inaccurate or out of date, please contact us so we may rectify any such data; either by email: inspiration@soarvalleypress.co.uk or write to: Soar Valley Press Ltd, Unit 17 Park Farm, Billesdon, Leicester LE7 9FN.

 

You have a right to ask for a copy of the information Soar Valley Press holds about you and such a request must be made in writing. You also have a right to request us to erase information where we no longer need the personal data to achieve the purpose we collected it for or you object to the way we process your data.

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Use of Cookies

Like a number of websites, the Soar Valley Press website uses browser cookies. A cookie is a small piece of text sent to your browser by a website you visit. They collect statistical data about your browsing activity and can make your next visit easier and the site more useful to you. For example, we use cookies to store information about your visit to our website, such as the number of pages you viewed, and to make the ads you see more relevant to you. This is to help us improve our website and provide you with a better service.

 

Cookies do not identify you as an individual.

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Links to other websites

We aim to provide you with the best possible service at all times and to do this our website may provide links to third-party websites, run by other organisations. This privacy policy applies only to our website, so we recommend you read the privacy statements of other websites you visit. Soar valley Press does not control these websites, so we cannot be responsible for the privacy policies and practices of other sites even if you access them from links from our website.

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Review of this policy

This policy is reviewed periodically and any changes we make in the future will be posted on this page. This policy was last updated in May 2018.